Privacy Policy for Vellura

1. Introduction

Welcome to Vellura (“Vellura,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, store, and protect personal information when you visit vellura.com or use any of our services (collectively, the “Services”). By engaging with our Services, you agree to the terms described here.

2. Scope

This policy applies to individuals who use our website, contact us, make a purchase, subscribe to communications, or otherwise engage with our Services. It is not intended for minors under 18; we do not knowingly collect information from children.

3. Information We Collect

We collect personal data through various means:

Directly from you when you sign up, contact us, subscribe, make a purchase, or otherwise interact. This may include: name, email, shipping/billing address, payment information, phone number, and account credentials.

Automatically through cookies and tracking technologies, such as IP address, device type, browsing behavior, and interaction data (e.g., pages visited).

From third parties, like social media platforms or analytics services linked to your use of our Services.

From publicly available sources, such as publicly listed profiles or online directories.

4. How We Use Your Information

Your information helps us to:

• Facilitate purchases, process transactions, and deliver orders.
• Communicate with you, manage accounts, and provide support.
• Improve and personalize your experience on our platform.
• Send marketing materials, promotions, and updates (with your consent).
• Conduct internal research and quality assurance.
• Comply with legal obligations and protect our rights or those of others.

5. Sharing Your Information

We may share your personal data with:

• Service providers, such as payment processors, shipping partners, hosting vendors, and analytics providers.
• Professional advisors, like accountants, auditors, or legal counsel.
• Legal or governmental authorities, when required by law or to protect rights and safety.
• Successor entities, if Vellura undergoes a merger, acquisition, or other business transfer.
• Marketing or advertising partners, with your consent, to deliver relevant content or campaigns.
• Public audiences, if you choose to share feedback, reviews, or other content publicly.

6. Data Security

We employ reasonable security measures such as encryption, secure servers, and restricted access to protect your data from unauthorized access. However, no system is infallible.

7. Retention of Data

We retain your personal information as long as necessary to fulfill our services to you, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is either anonymized or securely deleted.

8. Cookies & Tracking Technologies

We and authorized third parties use cookies, pixels, session replay tools, and similar technologies to understand your interactions, enhance user experience, and support marketing efforts. You may configure your browser to refuse or delete cookies, but some parts of our site may become less functional.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data.
• Opt-out of targeted advertising, marketing communications, or data “sales.”
• Restrict or object to certain processing.

You can request to exercise your rights by contacting us (see below).

10. California & Other Jurisdictions

If you reside in regions with comprehensive privacy laws (e.g., California), additional rights may apply, including the right to know whether certain categories of data have been shared and with which third parties. We do not knowingly sell or share minors’ data.

11. Third-Party Links

Our Services may include links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

12. Updates to this Policy

We may update this Privacy Policy from time to time. We will update the “Last Updated” date and post the latest version on this page—please check back periodically.